Terms and Conditions

Please read these terms and conditions carefully before using our website or purchasing our products.

Introduction

Welcome to The Coastal Cottage. We offer handmade gifts including keyrings, bookmarks, lanyards, fridge magnets, tote bags, make up bags, and coasters. Each item is crafted with care and can be customised to your preference. By using our website and purchasing our products, you agree to the following terms and conditions.

Purchases

All purchases made through our website are subject to product availability and acceptance of your order. We reserve the right to refuse or cancel any order at our discretion.

Payments

Payments are processed securely via PayPal and Stripe. We accept GBP (£) only. All prices are inclusive of VAT where applicable.

Shipping

We aim to ship all orders within 3-5 business days. Shipping times may vary depending on your location and the shipping method selected. Custom orders may require additional processing time.

Returns and Exchanges

If you are not satisfied with your purchase, please contact us within 14 days of receiving your order to arrange a return or exchange. Custom items may not be eligible for return unless defective.

Contact

If you have any questions about these terms, please contact us at tim@advantagebusinessltd.com.